Download today’s show here! MC20180204.mp3 [51.7 01:14:35 64kbps]
A podcast about all things Macintosh. For Mac geeks, by Mac geeks. Episode 643. ‘Disappointing’ iPhone X sales, really? Apple adding T-series chips to more Macs. Apple loses Abrams show to HBO. Apple Pay at half of US Retailers. Expect less from iOS 12. Another Apple support happy ending. More HomePod details & questions. More ideas for using multiple iTunes accounts. Dealing with a fiddly iPad keyboard. Option for remote iOS support.
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Hey Adam, thanks for responding to my question/issue with the Apple Smart Keyboard and my iPad Pro. I ended up taking it in to my local Apple Store over the weekend and was served pretty much immediately as a walk-in. The Genius tested it out confirmed the issues I was having and ordered a new one for me which is supposed to arrive in the next couple of days. Great service – the only thing that could have been better would have been if they just would have handed me a new one on the spot without me having to make another trip down to the store next weekend. Per your response and a number of the forums, this appears to be a recurring problem even after the keyboards get replaced – I hope that your hypothesis that this is a software issue is correct and that a fix gets issued soon!
Thanks for all of the great work on the MacCast!
Hi Adam,I have been having the same issue with the iPad Pro keyboard disconnecting. I have an iPad Pro 12.9 (2017) with the UAG METROPOLIS SERIES IPAD PRO case attached to the back with the iPad Pro keyboard on the front. I was thinking that the case might have been interfering with the iPad Pro keyboard connection. I found that this problem occurs very frequently with the case on but rarely occurs (if ever) with the case off. I think that the UAG case lifts up the iPad from the keyboard so it is more likely to disconnect when the iPad screen is touched. I think this is a software problem. If the keyboard is detached and reattached very quickly the keyboard is not handling the error properly.
I have been listening to you podcast for several now. Thanks for a great show.